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What should you do if your Wichita home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your loved ones – against the many risks you might encounter, like break-ins, flooding, and fire. Even though your home might be prepared, that doesn’t automatically mean you are. Do you know what to do if your Wichita home alarm system goes off? The sound of an alarm is likely to be startling, confusing, and may incite panic. Your best choice is to stay composed and adhere to these straightforward tips.

Actions to Take When Your Home Alarm System In Wichita Sounds

It’s a circumstance no resident desires to encounter, but it’s also why you ordered a home alarm system from the outset. You’re roused in the wee hours of the morning with the telltale blaring of an alarm after one of your sensors has been tripped. Now what should you do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is ringing loudly, and your heart is beating rapidly. But staying calm is the optimal way to assess what is happening. Avoid the impulse of trying to deal with the emergency yourself instead let your monitoring specialists and first responders do their job.
  2. Protect your family. Your priority should be your loved ones and moving them out of danger. In the event of a burglary, this might include moving to an appointed safe room as far away from points of entry as possible. There’s a good chance that your alarm already frightened away the intruder, but it’s always wiser to be safe than sorry. If there’s smoke or flames, you need to exit your residence immediately.
  3. Grab your smartphone. These days, most individuals take their cell phones constantly with them, but you could fail to grab it during an urgent situation. It’s a good thing to have. You’ll have the chance to stay in touch with your monitoring experts and obtain updates through your home security app.

Connect With Your 24-hour Monitoring Team

Any time your home alarm system in Wichita goes off, your 24-hour monitoring experts will instantly act. Their first step is to confirm your alarm, and that involves communicating with you. The procedure they follow is dependent on the sort of emergency. To illustrate, when a medical emergency is triggered, one effort will be made to contact you before help is deployed. If you’re dealing with a break-in - the most frequent kind of alarm - a monitoring professional will follow these guidelines to contact you:

  • An attempt will be made to communicate with you through the command hub. You will typically be asked for a passcode.
  • If that attempt is not successful, a call is made to your principal contact number.
  • A second number or first emergency contact is called next.
  • If there is still no answer, area police officers are sent.
  • Your monitoring agents will attempt to reach you again once emergency personnel are contacted.

If you're not in a position to interact with monitoring agents, don’t fret. Assistance will still be deployed even if you're not available to verify the emergency.

Be prepared for any crisis with a Vivint home alarm system in Wichita

Get prepared for any crisis with a modern home alarm system in Wichita from Vivint. Dial (316) 844-6283 to start designing your home’s protection today.